24*7 Data-Center Monitoring Services
We provide Data-center monitoring services from SAT Microsystems and client’s captive centers. Our 24*7 technical team provides online services to improve data-center availability and uptime.
LAN/WAN, Server, Voice components, Networking devices, UPS, and other IT products falls under the data-center monitoring category.
- Alert Monitoring & Reporting
Our technical team monitor’s the alerts generated from probes (management tools like HP, IBM, etc…) and categorize it based on its priority and urgency. These alerts are further analyzed and reported with more detailed information to relevant alert management team. SAT Microsystems train its engineers to filter unwanted incidents to improve productivity. Team follows a predefined ITIL process flows to achieve a smooth incident management life cycle.
- Knowledge Base
We build and manage comprehensive knowledge base for incident handling. This knowledge base helps on reducing the turn around time and increased the spectrum of services provided with no additional cost.