SAT provides outstanding quality incoming and outbound call center service programs to businesses of all sizes and industries. We tailor our BPO outsourcing services to efficiently execute a comprehensive communication program geared to reach your specified end goals, meeting the needs of even the most sophisticated customer care outsourcing requirements.
We are able to successfully engage with present and new customers using the latest technologies, such as email, webchat, text messaging, social media, and IVM/IVR, as well as more traditional means, to produce the necessary outcomes in the areas of customer care outsourcing.
1. Payroll administration
2. Management of employee data and performance
3. Recruitment and Hiring
4. Training
1. Service Providers for Outbound and Inbound
2. Telecommunications services
3. Customer support
4. Lead generation
5. Scheduling appointments
6. Database management services
7. Marketing intelligence services
8. Follow-up services for direct mail
9. Revenue from product sales 10.Surveys of customer satisfaction
1. Routine Accounting Task (Daily)
2. Financial Statements
3. Procurement and Inventory Management
4. Security of Accounts
5. Bookkeeping procedures
6. Management of wages/payroll
7. Taxation
BPO services are customized to provide you with the following:
