NOC Centers

NOC Centers Services

Infrastructure problems slow you down and force you to concentrate on day-to-day defense. SAT NOC services not only assist you in managing operations smoothly, but also in optimizing them further through the use of its professional and experienced, methods, and technologies.

Our network operations center teams provide infrastructure monitoring and management, high-level security services, and disaster recovery services 24/7.  More such services are provided by three NOC centers around the world: Saudi Arabia, Kazakhstan, and India.

Our Level 1 and Level 2 teams are in charge of proactively monitoring and optimizing the infrastructure security and stability of our clients’ ecosystems. Our team works with both enterprise and small business customers to improve network performance, organizational performance, and overall IT productivity.

NOC Centers Services Portfolio

NOC Management
NOC Management

1. Security (Firewall and IPS Management)

2. Database management (SQL and Oracle)

3. Email management ( Exchange, Lotus, etc)

4. Network management

5. Services for storage management

6. Complete Deskside management (patching, troubleshooting, endpoint security)

 

24/7 NOC Proactive Monitoring Services
24/7 NOC Proactive Monitoring Services

1.Proactive Alert Monitoring & Reporting 24/7

• Networks
• Routers and Switches
• Servers
• Applications
• Websites
• Firewalls
• VPN Tunnels
• Wireless Access Points
• LANs/WANs/MANs
• Power and facility systems
• Virtualization monitoring (Vmware, OVM, hyper v)

 

 

Service Level Agreements (SLAs) and Helpdesk
Service Level Agreements (SLAs) and Helpdesk

1. Monitoring and management of SLAs 24 /7

(aggressive response and resolution time)

  • Availability SLA’s
  • Incident and Service fulfillment SLA’s
  • Problem Management SLA’s
  • Change management SLA’s
  • Release management SLA’s

2. 24-hour technical support desk to manage tickets and provide remote assistance

3. Comprehensive documentation and Reporting

 

 

Business Values

SAT Microsystems ensure you get the following benefits with our proven NOC services and strong partnerships:

  • Effective accessibility 24 / 7
  • Expertise and Experience Add value to Risk Reduction
  • Scale-up and scale-down options for services based on client requirements
  • Offshoring can result in a 40% reduction in operating costs.
  • Significantly diminished Reduced downtime and improved efficiency
  • Customer Information Technology Resources Are Freed Up for Other Purposes
  • Service delivery integrated with on-site operations
Business Values

NOC services- satmicrosystems